Monday started off great.
Got a text from Discover that my account had been hacked.
I’m still amazed that they can catch fraud that fast. When the rep asked me if I’d shopped at the two places that were suspect, I said, “No, but that doesn’t mean they aren’t places I would shop. How can you tell it wasn’t me?”
She said, “We have a very intricate system,” in a very serious and no-nonsense voice.
I wanted to ask more, but she was intent on rushing through all the security questions and closing down my account so I can spend the rest of the week reconfiguring all my autopay information at more than a gazillion sites. (Probably one of the same sites where I was hacked which means this might all happen again next Monday. Kind of like Groundhog day only it would be My-Discover-got-Hacked-Again Day.)
Since then I’ve been fixated on the fact that Discover knew instantaneously that it wasn’t me shopping at Walmart.com. They’re good. I mean, I don’t shop at Walmart.com, but it doesn’t seem out of the realm of possibility, does it? I hate Walmart categorically, but sometimes I’m forced to go there because I’m a cheapskate. And I live in a teeny-tiny town that has limited shopping options. I usually try the Goodwill before I stoop to Walmart. And whenever I go in there, I keep my head down hoping no one will recognize me. But no one would know if I shopped at Walmart.com. Except my dog.
It’s impressive how closely they are watching me. Impressive and maybe a little creepy. This morning I tweeted “My discover card got hacked. I wish I paid as much attention to my spending as Discover does.”
Within minutes, Daisy, a rep at Discover (not sure if she’s the person I talked to yesterday, but she sounded like a Daisy) replied to my tweet.
“Hi Cara! Thanks for sharing! We take the security of your account very seriously and we are always here to help. *Daisy”
Wow. I mean, MERE MINUTES. So maybe they are watching me.
All the time.
I’m gonna behave better today. No crazy shopping at Walmart.com.
1/19/2016 02:00:52 pm
This is so weird for me to read! I /also/ had my Discover card hacked, and the hackers /also/ shopped at walmart.com!! Even more eerily (if you can believe that this could get more weird), Discover customer service alerted me to the possibility that my account was hacked /even before I knew/ because the spree fell "outside the parameters of my usual shopping habits". Spooky. They're watching, always watching...
1/19/2016 02:40:36 pm
I love that they know me so well. Makes it easy to spend too much money!
11/26/2021 01:43:53 am
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11/10/2022 09:44:10 pm
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